Sunday, 31 January 2016

Meet the $250 Million Startup That Wants to End Customer Service Calls for Good

To read more visit this link


Cutting Cords

Americans make more than a quarter trillion 1-800 calls a year and don't have a very good time of it. Letting go of the phone is not a hard call.
  • 85% of callers are put on hold.
  • 48% feel unhelped.
  • 67% hang up.
  • 49% would rather text than call a person.
  • *Sources: Forrester; Frost & Sullivan; Performics; Talkto; Hailo; LivePerson
... and in Britain, making a call is now the sixth-most-common reason for having a mobile phone, after sending and receiving texts, reading email, Web browsing, and using the alarm clock.

Wednesday, 27 January 2016

Ministry-wise PIB releases

Ministry-wise PIB releases

Monday, 25 January 2016

Ministry-wise PIB releases


Bubble Wrap Appreciation Day :)

Did you know...

... that today is Bubble Wrap Appreciation Day? Feeling a little stressed lately? Then today is your day because it's Bubble Wrap Appreciation Day! And as everyone who's ever come in contact with it knows, bubble wrap is not just a protective wrapping for things. It is also a wonderful stress reliever! Just squeeze the bubbles and feel that stress disappear with each POP...POP...POP. So, grab a piece of bubble wrap today, and go to town! ;-)

~~~

Today's Inspirational Quote:

"My theory on housework is, if the item doesn't multiply, smell, catch fire, or block the refrigerator door, let it be. No one else cares. Why should you?"

-- Erma Bombeck 

Sunday, 24 January 2016

Today is Compliment Day.

Did you know... 

... that today is Compliment Day? Today is a great opportunity to say something positive about the people you come into contact with. Celebrate today by offering sincere compliments to people you know. After a long search for something good, if you just can't find a compliment for them, then remember that silence is golden. ;-) 

~~~ 

Today's Inspirational Quote: 

"Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate." 

-- Albert Schweitzer 

Saturday, 23 January 2016

TERM OF THE DAY integrity

TERM OF THE DAYJANUARY 22, 2016
integrity
f   t
1. Strict adherence to a moral code, reflected in transparent honesty and complete harmony in what one thinks, says, and does.
2. State of a system where it is performing its intended functions without being degraded or impaired by changes or disruptions in its internal or external environments.
3. Stored or transmitted data that is free from any unauthorized change. See also data integrity.
Read more

USAGE EXAMPLE
I would question the integrity of the company CEO if I happened to find out that he discriminated against women.

Friday, 22 January 2016

Economies of Scale - term of the day. Should this mean - Profiteering vehicle for businesses?

TERM OF THE DAYJANUARY 21, 2016
economies of scalef   t
The reduction in long-run average and marginal costs arising from an increase in size of an operating unit (a factory or plant, for example).economics of scale can be internal to an organization (cost reduction due to technological and management factors) or external (cost reduction due to the effect of technology in an industry). See also diseconomies of scale.
Read more

USAGE EXAMPLE
Big companies are often more profitable than smaller ones because ofeconomies of scale: suppliers may offer discounts for larger orders, shippers may decrease per trip costs to compete for a large volume of business, and necessary production management staff may increase internal manufacturing efficiency.

TERM OF THE DAYJANUARY 21, 2016
economies of scalef   t
The reduction in long-run average and marginal costs arising from an increase in size of an operating unit (a factory or plant, for example).economics of scale can be internal to an organization (cost reduction due to technological and management factors) or external (cost reduction due to the effect of technology in an industry). See also diseconomies of scale.
Read more

USAGE EXAMPLE
Big companies are often more profitable than smaller ones because of economies of scale: suppliers may offer discounts for larger orders, shippers may decrease per trip costs to compete for a large volume of business, and necessary production management staff may increase internal manufacturing efficiency.

The more I think about it - it seems businesses do not wish to talk about Economies of Scale. The Mobile Users have touched a Billion user mark in India but have the call rates or data rates been reduced?  No.  A friendly Government and an inert regulator ensures that !

Sure, Profit is not a Bad word but excessive profit is called Profiteering and this should be treated like Black Money generation and punished.

If not, Of course, the customers wake up - rather late. Start movements - even though under the false belief that they are the Kings :) and suffer.

Thursday, 21 January 2016

Ministry-wise PIB releases

Ministry-wise PIB releases

Ministry-wise PIB releases

Ministry-wise PIB releases

Thursday, 14 January 2016

Ministry-wise PIB releases

 Ministry-wise PIB releases

Wednesday, 13 January 2016

Tuesday, 12 January 2016

Ministry-wise PIB releases


Monday, 11 January 2016

Ministry-wise PIB releases

Ministry-wise PIB releases

NEWS FROM THE WEEK

NEWS FROM THE WEEK PM invites the world to Make in India, inaugurates Dr. Ambedkar International Centre and more... PM Makes a Pi...